Branch Manager II at Salem Five in Needham, MA
HIRING BONUS:
This position is eligible for a $1,000 hiring bonus for new hires only. Speak with a Human Resources representative for more information. JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following:
Leadership and Employee Development:
Create a customer-centric environment in which building strong relationships is a fundamental priority. Through successful relationship-building, become a trusted advisor capable of serving our customers' most complex financial needs. Inspire and motivate team members, offer recognition and reward, and lead by example. Through tested techniques, engage in meaningful coaching sessions, both formal and informal. Identify talent, develop team members through training, regular coaching, and conducting quality performance assessments. Empower team members, foster their professional growth, and develop succession plans. Engage in recruitment efforts at job fairs, networking events, community events, etc. Develop a pipeline of talent. Consistently apply Human Resource policy for routine aspects of management, and as performance issues arise. Commercial Business Development and Sales Management Identify sales opportunities, deepen existing relationships, and grow Salem Five's market share in the communities it serves. Through networking and community connections, develop relationships with business owners, schedule and conduct meetings at their locations, assess their needs in your capacity as a trusted financial advisor, and offer banking solutions to help them manage and grow their businesses. In collaboration with internal business partners, conduct joint meetings as appropriate and refer additional business, merchant, insurance, and investment services. Establish and communicate clear sales goals and performance expectations for members of the team and employ consistent sales management practices to include conducting team meetings, sharing of results and progress toward goals, managing participation in corporate and divisional campaigns, and celebrating successes. Ensure the effective use of a defined sales process to include prospecting, business calling/meeting, needs-assessment, offering solutions/closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank's system of record. Community Leadership and Involvement Maintain active community involvement and membership in appropriate local civic groups to network and develop the Salem Five brand. Exhibit strong public speaking skills for sales, management, and marketing of the Salem Five brand in the community. Lead and encourage staff support of retail events in all markets. Business Acumen and Technical Knowledge Have a general understanding of banking financials to include income statement and balance sheet and have the ability to manage the elements of each that are within the incumbent's control and authority. Recommend financial services solutions based upon needs identified through clients' financial statement analysis. Education and/or Experience BA/BS degree (or equivalent experience) and at least six years of related experience and/or training required; a minimum of three years of management experience and proven leadership capabilities required. Demonstrates strength in coaching and serves as a mentor to more junior peers and colleagues. Has existing relationships with business community and a proven ability to turn networking opportunities into business development. Internally, this position provides for ongoing professional development and advancement opportunity for existing Salem Five management candidates.
Salary Range:
$100K -- $150K
Minimum Qualification
Banking, Loans & InsuranceEstimated Salary: $20 to $28 per hour based on qualifications.
This position is eligible for a $1,000 hiring bonus for new hires only. Speak with a Human Resources representative for more information. JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following:
Leadership and Employee Development:
Create a customer-centric environment in which building strong relationships is a fundamental priority. Through successful relationship-building, become a trusted advisor capable of serving our customers' most complex financial needs. Inspire and motivate team members, offer recognition and reward, and lead by example. Through tested techniques, engage in meaningful coaching sessions, both formal and informal. Identify talent, develop team members through training, regular coaching, and conducting quality performance assessments. Empower team members, foster their professional growth, and develop succession plans. Engage in recruitment efforts at job fairs, networking events, community events, etc. Develop a pipeline of talent. Consistently apply Human Resource policy for routine aspects of management, and as performance issues arise. Commercial Business Development and Sales Management Identify sales opportunities, deepen existing relationships, and grow Salem Five's market share in the communities it serves. Through networking and community connections, develop relationships with business owners, schedule and conduct meetings at their locations, assess their needs in your capacity as a trusted financial advisor, and offer banking solutions to help them manage and grow their businesses. In collaboration with internal business partners, conduct joint meetings as appropriate and refer additional business, merchant, insurance, and investment services. Establish and communicate clear sales goals and performance expectations for members of the team and employ consistent sales management practices to include conducting team meetings, sharing of results and progress toward goals, managing participation in corporate and divisional campaigns, and celebrating successes. Ensure the effective use of a defined sales process to include prospecting, business calling/meeting, needs-assessment, offering solutions/closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank's system of record. Community Leadership and Involvement Maintain active community involvement and membership in appropriate local civic groups to network and develop the Salem Five brand. Exhibit strong public speaking skills for sales, management, and marketing of the Salem Five brand in the community. Lead and encourage staff support of retail events in all markets. Business Acumen and Technical Knowledge Have a general understanding of banking financials to include income statement and balance sheet and have the ability to manage the elements of each that are within the incumbent's control and authority. Recommend financial services solutions based upon needs identified through clients' financial statement analysis. Education and/or Experience BA/BS degree (or equivalent experience) and at least six years of related experience and/or training required; a minimum of three years of management experience and proven leadership capabilities required. Demonstrates strength in coaching and serves as a mentor to more junior peers and colleagues. Has existing relationships with business community and a proven ability to turn networking opportunities into business development. Internally, this position provides for ongoing professional development and advancement opportunity for existing Salem Five management candidates.
Salary Range:
$100K -- $150K
Minimum Qualification
Banking, Loans & InsuranceEstimated Salary: $20 to $28 per hour based on qualifications.
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