Business Associate (Customer Success Focus)
Our AI startup has taken off like a SpaceX rocket - growing from zero to one of the top startups in AI within 228 days.
We went from zero employees on Feb 10th 2023 to about 30
people working on the business.
You would be Employee No.
7 in our Needham, MA office.
Hungry.
Humble.
Smart.
These are the 3 traits needed to be successful at CustomGPT.
Our startup, CustomGPT, has developed a revolutionary AI platform, reshaping how businesses utilize ChatGPT with their own data.
We've experienced exponential growth and, more importantly, garnered rave reviews from our delighted customers.
Now, we need someone with a growth mindset, an unbeatable can-do attitude, and a hunger for success to join us on this exciting journey.
Responsibilities1.
Work with customers to understand their needs and connect them to solutions through our platform.
2.
Work with engineering to deliver the required solutions to ensure customer success.
3.
Be the champion for the customer, so that our platform is leading to their success.
In simple terms:
As someone who is joining as one of the first employees of a growing startup, you will wear many hats related to customer success and do whatever is needed to ensure it (think of Julian Edelman on the Patriots!)Qualifications1.
A bachelor's degree (no specific requirement).
In fact, we encourage people from all backgrounds to apply -- be it psychology, philosophy, biology, business, econ, etc.
2.
Superb analytical skills, with the ability to understand customer needs and connect them to solutions using our platform.
3.
An empathetic mindset that truly cares about customer success.
Recommended Skills Analytical Biology Customer Demand Planning Positive Attitude Psychology Estimated Salary: $20 to $28 per hour based on qualifications.
We went from zero employees on Feb 10th 2023 to about 30
people working on the business.
You would be Employee No.
7 in our Needham, MA office.
Hungry.
Humble.
Smart.
These are the 3 traits needed to be successful at CustomGPT.
Our startup, CustomGPT, has developed a revolutionary AI platform, reshaping how businesses utilize ChatGPT with their own data.
We've experienced exponential growth and, more importantly, garnered rave reviews from our delighted customers.
Now, we need someone with a growth mindset, an unbeatable can-do attitude, and a hunger for success to join us on this exciting journey.
Responsibilities1.
Work with customers to understand their needs and connect them to solutions through our platform.
2.
Work with engineering to deliver the required solutions to ensure customer success.
3.
Be the champion for the customer, so that our platform is leading to their success.
In simple terms:
As someone who is joining as one of the first employees of a growing startup, you will wear many hats related to customer success and do whatever is needed to ensure it (think of Julian Edelman on the Patriots!)Qualifications1.
A bachelor's degree (no specific requirement).
In fact, we encourage people from all backgrounds to apply -- be it psychology, philosophy, biology, business, econ, etc.
2.
Superb analytical skills, with the ability to understand customer needs and connect them to solutions using our platform.
3.
An empathetic mindset that truly cares about customer success.
Recommended Skills Analytical Biology Customer Demand Planning Positive Attitude Psychology Estimated Salary: $20 to $28 per hour based on qualifications.
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